No customer
left waiting.
ZapIA handles WhatsApp inquiries with an AI agent that replies, books appointments and hands off when you need to step in. You stay in control, always.
Your customers write.
You can’t always reply.
WhatsApp is where your customers live. But replying on time, booking, sending prices and not forgetting anyone is a load that grows every day.
- 1The same questions all day long
- 2Customers waiting too long
- 3Manual scheduling
- 4Conversations lost between chats
- 5No follow-up
ZapIA takes care of the first response.
An AI agent set up with your information, working with you, not instead of you.
Replies instantly
Your agent answers the most common questions in seconds using your business information: hours, prices, address, services.
Books and organizes
Takes bookings, confirms details and logs everything in a tidy inbox. You review the whole day on one screen.
Hands off when it matters
When a question needs human judgment, Zapi alerts you, pauses automatic replies and gives you the full context.
In less time than it takes to make a coffee.
Connect your channel
Link your WhatsApp number in a few clicks. We don’t touch your existing chats.
Set up your agent
We guide you step by step: details, services, hours, FAQs and tone of voice.
Test its replies
Simulate conversations before going live. Adjust the tone, the limits and the handoffs.
Turn it on and improve
Your agent starts replying. You review the inbox and take over whenever you want.
AI helps. You decide.
Every conversation is logged with its state: answered by AI, needs a human, booked, handed off. Take over with one click and Zapi stays quiet until you turn it back on.
- Preview replies before they’re sent
- Full history of the agent’s actions
- ‘Take over’ button in every chat
- Clear rules on when to hand off
Made for real businesses.
If your business lives on WhatsApp, ZapIA already has an agent ready for your industry.
Start simple. Grow when you’re ready.
No contracts, no hidden fees. Cancel anytime.
- 1 WhatsApp channel
- Up to 100 conversations
- Guided setup
- Email support
- 1 WhatsApp channel
- Unlimited conversations
- Built-in scheduling
- Handoff rules
- Priority support
- WhatsApp + Instagram
- Multiple agents
- Up to 5 users
- Advanced metrics
- 1:1 onboarding
No customer left waiting.
Connect your WhatsApp, set up your agent and start replying better in under 10 minutes.